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In addition to our variety of consultancy services available, we
also have the following software packages available.
Total Contact Management
This contact management tool provides a valuable repository for
all company contact data. It provides the ability to undertake analysis
and grouping of your contact database to specific criteria dictated
by the client, meaning it is possible to focus your attention on
the areas most concerned to individual users.
It empowers users in their marketing activity with its Campaign
Manager module, which not only allows the selection of a particular
segment of customers to target, it also provides Mail Merge functionality
to develop specialised marketing materials to each group.
To ensure all follow-up calls are carried out in a timely manner,
the Event Management module permits the user to enter details against
each client in the calendar system. This promotes users to run reports
to monitor where their time should be focused on any date and applies
an audit trail of all contact with each client, which increases
transparency within the business.
TES Training Manager
TES Training Manager system is a staff management system which focuses
on the training levels and needs of employees across a range of
departments and provides visibility to management to discover where
gaps in skills currently lie.
The Training Manager holds information on all the courses which
an employee has undertaken and allows the recording of forthcoming
training. This permits both employees and management to track current
and future levels of ability in a variety of areas, and means staff
development can be properly managed and planned.
In the Role Manager Module, a full history of the employee roles
within the organisation is stored, to help trace the progress of
each individual through the company. Salary information can also
be stored to aid management of staffing and wage bands.
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